GEO is well-resourced with an administrative team, and talented and experienced Officials always ready to support our members and provide the following services:
- Representation in the Commission for Conciliation, Mediation and Arbitration, Bargaining Councils and the Labour Court;
- Chairing disciplinary enquiries and appeal hearings;
- Negotiating with unions and employees;
- Handling strikes and implementing lockouts;
- Managing and implementing a retrenchment process;
- Implementing human resource systems and policies;
- Industrial Relations audits;
- Managing Employment Equity and Skills Development Act requirements;
- Industrial relations training for managers and supervisors;
- Employment Practice Liability Insurance in association with Camargue Insurance underwriters.
Service Level Agreements
SLA’s are drafted and maintained to meet individual Member’s needs.
Legal Fund
The cost of representation at any conciliation, mediation and/or arbitration, whether private, at a Bargaining or Statutory Council or at the Commission for Conciliation, Mediation and Arbitration, and in the Labour Court is borne by the fund - T&Cs apply.
Damage Cover
The Member shall be insured annually against any arbitration awards made against the Member, as well as matters that the Member, at the discretion of the insurer, may decide to settle.
On-Site Assistance
On-site assistance provides for the chairing of disciplinary enquiries, grievances, transfer of business, retrenchments, counselling, incapacity, poor performance enquiries, union negotiations, strikes and much more.
24 Hour Helpline
A 24-hour helpline is available to ensure that Members are able to obtain professional IR and HR advice at all times.
HR/IR Audit & Labour Manual
Upon receipt of the first month’s Membership fee and completion of the Employment Relations audit, new Members receive a Manual containing all the necessary contracts of employment, recognition agreements and other documentation relevant to employment relations management and administration.
CCMA and Dispute Councils
The GEO is well known in the dispute resolution councils of South Africa (including the CCMA and Bargaining Councils) and prides itself on its good reputation gained in dealings with dispute councils over the last 19 years.
The CCMA and Councils do not automatically permit legal practitioners to appear on behalf of employers, especially for misconduct cases. GEO officials however, are permitted to represent Members in all cases. In addition, the GEO has a 98% success rate.
Web Solution: CIRISonline.net
GEO equips its Members with as much information as possible in order to minimise and mitigate disputes. GEO has developed a unique industrial relations software system called CIRIS that enables Members to access essential information such as advice on procedural and substantive fairness, current legislation, news, case law and almost every document needed to manage and administer the HR/IR function effectively.